Refund Policy

Everyday English Mastery

Last updated: May 21, 2025

Thank you for choosing Everyday English Mastery (“we”, “our”, “the Company”).

We want you to feel confident and supported when you invest in your English-learning journey.

This Refund Policy explains when refunds are available and how they work.

1. Lifetime Access (One-Time Payment)

We offer a 7-day money-back guarantee for the Lifetime Access plan.

If you are not satisfied with the course, you may request a refund within seven (7) days of your purchase.

Refund conditions:

Refunds will be granted if:

You request the refund within 7 days

You provide the email and purchase details

The request complies with this policy

After the 7-day window, no refunds will be issued under any circumstances.

To request a refund, email us at:

Email: mer@myeverydayrepertoire.com

2. Monthly Subscription

Monthly subscription payments are non-refundable.

Here’s why:

You receive full access to the course immediately

You can cancel anytime before the next billing date

Digital content cannot be “returned”

Important:

If you do NOT want to continue after the trial, you must cancel before the 3-day trial ends.

If you don’t cancel during the free trial, the first monthly payment is automatically charged and is not eligible for a refund.

You may cancel anytime to stop future charges.

3. Free Trial (3 Days)

The monthly subscription includes a 3-day free trial.

During the trial:

You get full access to all course material

You can cancel anytime before the end of the trial at no cost

If you do not cancel before the trial ends:

Your payment method will be charged automatically

This payment is non-refundable

4. Duplicate Purchases

If you accidentally purchase the same plan twice, email us with proof and we will refund the duplicate payment.

5. Unauthorized Charges

If you believe there was an error, fraud, or unauthorized charge on your account, contact us immediately at:

mer@myeverydayrepertoire.com

We will investigate and resolve the issue.

6. Chargebacks

Please contact us FIRST before submitting a chargeback.

Unauthorized or fraudulent chargebacks may result in account suspension.

7. How to Request a Refund

To request a refund (Lifetime plan only), email:

mer@myeverydayrepertoire.com

Include:

Your full name

Email used at purchase

Order number (if available)

Reason for refund request

We aim to respond within 24–48 hours.

8. Policy Acceptance

By purchasing or using Everyday English Mastery, you agree to this Refund Policy.